It can be promised by RG-Energy technical support to customer is always available any time daily. The support of 24/7 services thrives on deep product knowledge and available for 365 days of the year - we are always at your service to provide expert advice and urgent help, be it day or night.

Get answers quickly by emailing or calling up our technical team. To ensure that customer inquiries are responded accordingly and timely, please choose the right contact that can help address customer needs:

The importance of proper maintenance cannot be overstated for the mission-critical cooling system. Inadequate maintenance can lead to the unreliable operation that can, in turn, result in excessive downtime，lost savings and productivity that cannot be made up. Comprehensive maintenance program helps to diagnose and remedy any issues before system failure can occur.

Three kinds of standard maintenance packages can be provided to meet individual needs of various customers:

Smart management system provides reliable operation for mission-critical HVAC applications, and helps to avoid troubles such as unexpected stoppings or unplanned repairs, while maximizing the performance and energy efficiency of HVAC facility day and night.

Whether it is reacting to alarms or system inspection, communication with the site remotely provides the opportunity to evaluate and respond accordingly.

To ensure cooling equipment with the long life and optimum performance RG-Energy produced for, it would pay off to maintain them with high-quality spare parts. The premium spare parts is specially a guarantee for ultimate performance and safety of the equipment and always available wherever and whenever you need them.

RG-Energy service team will help to identify and organise the delivery of parts if customer need urgently for ensuring the smooth operation of cooling system.

RG-Energy offers our customers a variety of equipment and the delivery of spare parts and collection options from our locations. When customer requirement is urgent, we can offer our customers a express delivery service. So that, customer can receives them as soon as possible.